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Maintenance Charges

Listed below is a list of charges that will be instituted by Rocky Mount Housing Authority effective January 1, 2019. Please be reminded that any damages caused to your residence are your responsibility and you be held accountable for any and all charges.

There is no charge for repairing any item due to normal wear and tear and from service of appliances not working unless damaged by residents. There is no charge for installing light bulbs in areas where residents cannot reach with a 3' ladder or are elderly or physically handicapped residents.


Charges for Work Order Related Items - Amounts to Be Charged

  • Cutting extra keys (per key) - $4.00
  • Cutting mailbox key - $4.00
  • Change mailbox locks - $25.00
  • Changing entrance locks - $100.00
  • Unstopping commode due to foreign objects/excessive waste material - $50.00 & up
  • Unstopping kitchen sinks due to foreign objects (including food & grease) - $50.00 & up
  • Repair/replacing smoke detectors due to resident damage - $100.00 each time
  • Repair/replacing window screens due to resident damage - $32.00
  • Repair/replace mini blinds - $32.00 & up
  • Window glass damage - $100.00 & up
  • Repair/replace metal screens/doors due to resident damage - $200.00
  • Repair/replace appliance parts due to resident damage -  *Time/Material
  • Repair/replace lighting fixtures due to resident damage -  *Time/Material
  • Repair/replace plumbing fixtures due to resident damage-  *Time/Material
  • Repair/replace electrical fixtures due to resident damage -  *Time/Material
  • Repair/replace heating fixtures due to resident damage - *Time/Material
  • Repair/replace cabinet due to resident damage - *Time/Material
  • Repair/replace flooring due to resident damage - *Time/Material
  • Non-compliance for pest control (Resident not ready 2nd time) -  $50.00
  • Fire damage - *Time/Materials/Loss of Rents
  • Removal of debris from roof of unit (limbs, sticks, bike, tires, etc.) -  $25.00

* All items that require time/material will be billed at $22.50 per hour- minimum of 1 hour*


Charges for Maintenance

  • Remove trash/items left in unit - $60.00 - $100.00
  • Grease in yard - $75.00
  • Excessive nail holes/tape/stickers - $75.00
  • Holes in wall up to one square foot - $45.00 each hole
  • Holes in wall over one square foot - $75.00 each hole
  • Holes in doors - $45.00 each door
  • Hollow-core door replacement - $125.00 each door
  • Solid core door replacement - $250.00 each door
  • Busted door jamb repair - $75.00 each jamb
  • Excessively dirty floor - $125.00
  • Excessively dirty walls marker/crayon, grease - $100.00
  • Excessively dirty appliance - $125.00
  • Cabinet repair - $25.00 per hour
  • Floor tile (replacement) - $4.65 per tile
  • Electrical repair -receptacle and switches - $25.00 each
  • Repair window screen - $15.00 each
  • Replace window screen - $25.00 each

Charges for Negligence of Lease Terms

  • Parking vehicle on lawn area - $50.00
  • Washing vehicle - $30.00
  • Trash not picked up in lawn - $50.00
  • Tampering with smoke detectors - $100.00
  • Trash/Recycle carts not returned properly to apartment within 24 hours of pickup - $50.00